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Check our FAQ, still have have questions, send us a message.

  • How do I start shopping online?
    Sign up for a free account on our website. You will instantly be provided with a unique U.S. address that you can use as your shipping address during checkout. Shop any online store and have your items conveniently shipped to you. Simply enter your assigned U.S. address at the checkout page, and our team will handle the rest, ensuring safe and reliable delivery to your doorstep. Sign up now and start shopping and shipping with ease.
  • Are there sign up fees for your forwarding services?
    No, National Logistics does not charge any membership fees for using our forwarding service.
  • Is there a minimum order amount?
    No, National Logistics does not have a minimum order requirement.
  • How do I start shopping online?
    Sign-up today, for free. By creating an account, you get all the benefits of shopping in the US or Canada and have anything you want delivered to you.
  • Will you ship a car?
    Yes, if you want to ship a car internationally, you’ve come to the best source. Shipping a car to any overseas destination is simple with National Logistics. Once you start your shipment with us, we take care of all the major steps from beginning to end.
  • What methods of payment does National Logistics accept?
    We accept the following methods; All major credit cards, cashier’s checks, certified checks, cash, wires and bank transfers.
  • What do I do after placing an order
    To ensure a faster and smoother package processing experience, it is important to submit a pre-alert after making a purchase. Follow these simple steps to submit a pre-alert for your incoming package: Login to your account on our website. Go to the 'Orders' section. Look for the option to add new order and click on it. Fill in the new order pre-alert form with the necessary details of your package, such as the merchant name, order number, tracking number, invoice amount. Additionally, upload the invoice related to the purchase. Once you have provided all the required information, submit. By pre-alerting your package, you help us expedite the processing of your shipment at our Miami fulfillment center. This ensures a seamless delivery process and helps you receive your package in a timely manner.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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